WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT

1. COMMENTS

Privacy Policy for EcoAgri.lk

At EcoAgri.lk, accessible from https://ecoagri.lk, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by EcoAgri.lk and how we use it.

1. Information We Collect

We may collect the following types of information when you visit or make a purchase on EcoAgri.lk:

  • Personal Information: When you place an order or sign up for our services, we may collect personal details such as your name, email address, phone number, billing address, shipping address, payment information, and other necessary details to process your order.

  • Non-Personal Information: We may collect non-personal data such as browser type, IP address, device information, and activity logs to help improve our website’s functionality and user experience.

  • Cookies and Tracking Technologies: Our website uses cookies to improve your experience by recognizing you during future visits, storing your preferences, and providing personalized content.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders.

  • Communicating with you about your order, shipping updates, and customer service requests.

  • Improving our website and customer experience based on your browsing activity and feedback.

  • Sending promotional emails or newsletters (you can opt-out at any time).

  • Analyzing website traffic and usage trends to optimize website performance.

3. How We Protect Your Information

We implement various security measures to safeguard your personal data, including encryption, firewalls, and secure servers. However, while we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee complete security.

4. Sharing Your Information

We may share your information with third-party service providers in the following situations:

  • Shipping and Delivery: We share your information with delivery services to fulfill orders.

  • Payment Processing: When you make a purchase, we may share your payment details with payment processors to complete the transaction securely.

  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

5. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request the deletion of your personal information (subject to legal obligations).

  • Opt-out of receiving marketing communications by unsubscribing from emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at info@ecoagri.lk.

6. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their privacy policies before sharing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that a child under the age of 13 has provided us with personal data, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the revised policy on this page and update the date at the bottom of the page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Effective Date: 09-05-2025